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SIGN UP FOR A

JUULPODS SUBSCRIPTION

The delivery service that brings JUULpods to your door every
month with free delivery.

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NEW SUBSCRIPTIONS INCLUDE A SILVER DEVICE KIT

MINIMUM COMMITMENT OF 3 MONTHS REQUIRED

Do Right

CUSTOMISE EVERY MONTH

Set and forget or change your flavours and quantity each month.

Do Right

MANAGE YOUR SCHEDULE

Orders are sent every month on the date that you choose.

Do Right

FREE SHIPPING

Enjoy free shipping on every JUULpods Subscription order.

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GET STARTED WITH A JUULPODS SUBSCRIPTION

1. SHOP PODS

Go to JUUL.co.uk and begin adding pods to your cart (2x packs minimum).

Select Subscription while shopping to begin your subscription.

2. CUSTOMISE

Choose your flavours and quantities for your monthly JUULpods shipment.

You can change or postpone a shipment every month.

3. ENJOY

We'll send you a 7-day reminder of your order before it ships. If you run out before then, you can always order more ahead of schedule.

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"We sign for the package

and we're set for the month.

It's handy.”

SETH, 40
MADE THE SWITCH JAN, 2016

JUULPODS SUBSCRIPTION FREQUENTLY ASKED QUESTIONS

WHY SUBSCRIBE?

You can set and forget or change your flavours and quantity each month (minimum two JUULpods 4-packs per order).

Your selected JUULpods will be automatically shipped to you every month. You can change your order date every month to suit your schedule via your JUUL.co.uk account dashboard.

Enjoy free shipping on every JUULpods Subscription order.

HOW DO I START?

To get started, simply go to JUUL.co.uk/shop/pods and begin adding pods to your cart. Select JUULpods Subscription while shopping to begin your subscription. Subscriptions must contain a minimum of two JUULpods 4-packs.

Once you've completed your order, the JUULpods you selected will now be automatically shipped to you every month.

We'll keep you posted with the status of your shipment every step of the way!

HOW DOES IT WORK?

After your first order, each subsequent order will be automatically charged to your chosen payment method and shipped around the same day each month.

You can visit your account at any time to adjust your order dates, JUULpods quantities, flavours, and pause or postpone your JUULpods subscription. Some subscriptions may require additional commitments.

There is a limit of 15 JUULpods 4-packs per month.

How OFTEN DOES MY ORDER SHIP?

JUULpods Subscription orders are processed every month on the date that you choose. Please allow 1 business day to fulfill your order and 2 - 3 business days for delivery.

We will send you a reminder 7 days before your upcoming order date. Ship days that fall on a weekend will be processed the Friday before to ensure timely delivery.

HOW MUCH TIME DO I HAVE TO MAKE CHANGES TO MY UPCOMING ORDER?

You can make changes to your JUULpods Subscription order up to 24 hours prior to your ship date via your JUUL.co.uk account dashboard.

HOW CAN I CHANGE FLAVOURS AND QUANTITIES FOR FUTURE SHIPMENTS?

You can change your flavours and quantity each month (minimum two JUULpods 4-packs per order). Simply visit your JUUL.co.uk account dashboard up to 24hrs before your next shipment is due.

Your selected flavours and quantities will continue to be automatically shipped to you every month until you change them.

There is a limit of 15 JUULpods 4-packs per month.

RUNNING LOW ON JUULPODS SOONER THAN YOU EXPECTED?

That's okay. Simply advance your next order to ship the following day. Average deliveries take up to 2 - 3 business days.

ORDER TOO MUCH THIS MONTH?

No problem. Postpone your next shipment by 30 days with a single click, or pick a different day the following month that better suits your schedule.

WHEN WILL I RECEIVE THE SILVER DEVICE KIT?

New subscriptions include a Silver Device Kit. If selected when you take out your JUULpods Subscription, this will be included in your first order.

The Silver Device Kit is optional and subject to a minimum 3 months commitment.

OUR CUSTOMER CARE TEAM IS HERE FOR YOU

Questions or comments? JUUL Care Team is available 8am - 5pm Monday to Friday, 10am - 7pm Saturday and Sunday.

group-16 Device or JUULpod troubleshooting support

Packaging For order issues

All terms and conditions associated with the use of the JUUL.co.uk website apply to you as a JUULpod subscriber. The company may amend the terms of the JUULpod Subscription service and the website terms of use from time to time at its discretion.