GET STARTED
Smoking alternatives can seem complicated and intimidating, but we believe that vaping can have a positive impact when used by adult smokers. JUUL was developed with you in mind.
GUIDE TO YOUR FIRST PUFF
Give yourself time to explore what works best for you. You may find yourself inhaling or puffing a little differently with JUUL than with traditional cigarettes.
Start with light puffs to get a feel for JUUL's vapour without inhaling.
ESTABLISHING ROUTINES
You probably had certain routines associated with smoking that you enjoyed before JUUL. In the beginning, you may want to keep those same routines with JUUL for an easier transition. As always, please be aware and respectful of vaping rules wherever you use JUUL.
HOW YOU EXPERIENCE JUUL IS UP TO YOU. CHOOSE FROM A VARIETY OF FLAVOURS AND NICOTINE STRENGTHS.
CHARGING & SPARES
Keeping your device charged helps improve the convenience of JUUL. Luckily, the JUUL Device charges quickly, and full charges last for a full JUULpod’s worth.
Your JUUL Device contains technology to prevent it overcharging so you can keep it plugged in whenever it is not in use
YOUR FLAVOUR JOURNEY
We know that finding your flavour is essential to a successful switching journey. Some flavours are also available in 9 mg/ml and 18 mg/ml nicotine strengths to accommodate your evolving needs.
YOU MAY HAVE TWO FAVOURITES, OR MAY LIKE TO ROTATE MULTIPLE FLAVOURS THROUGHOUT THE DAY.
CUSTOMER SUPPORT & WARRANTY
Rest easy knowing that, should you need it, your JUUL Device is backed by a two year limited warranty and a team of JUUL Care experts. Creating your JUUL profile and registering your device ensures a seamless and speedy replacement process.
WHAT ADULT SMOKERS ARE SAYING
JUUL is just so convenient, it’s so lightweight, it’s easy to hold.
Cynthia, 43
JUUL Customer since August 2018